Memphis summers are hot and humid, so mold can spread quickly after a leak, often where you can’t see it. We find the water source first. Then we seal off the area, remove the mold, and dry the space.
More about Mold Remediation
Available 24/7 · Memphis and nearby areas
Water Damage Restoration in Memphis, TN
A burst pipe or a roof leak after a storm can damage your home fast. Our crew handles water damage restoration in Memphis, TN. We remove the water and dry out your home from floor to ceiling. Call any time, day or night.
Call (901) 563-279845minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Water damage help
Why Water Damage Gets Worse the Longer It Sits
The first few hours shape the whole job. Drywall, wood, and carpet pad start absorbing water almost right away. If they dry within a day or two, mold usually never gets going.
Memphis averages about 54 inches of rain a year. But in May 2011, the Mississippi River at Memphis rose to 47.8 feet, its highest level since 1937. More than 1,300 Memphis homes were ordered evacuated as the river and its backed-up creeks flooded low-lying neighborhoods.
A floor can seem dry and still hold water below. Water slides under vinyl, tile, and laminate and settles into the subfloor. We test beneath the surface before we call any room dry.
Homeowners, landlords, and business owners across Shelby, Fayette, Tipton, DeSoto, Marshall, and Crittenden counties call us all year.
Call Now (901) 563-2798Memphis weather and housing
Common Causes of Water Damage in Memphis
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Heavy rain
In 2019, Memphis got 73.7 inches of rain, about 20 inches more than in a normal year. Months of soaked ground mean water finds its way into crawl spaces and through weak spots in walls.
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Windstorms
On July 22, 2003, straight-line winds over 100 mph tore through Memphis in the storm known as “Hurricane Elvis.” Massive trees came down across the city, and nearly 339,000 MLGW customers lost power.
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Winter freezes
The February 2021 freeze broke 89 water mains, and MLGW shut off water at more than 4,000 homes with frozen or burst pipes. Memphis had boil-water advisories again in December 2022 and January 2024.
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Appliance leaks
Washer hoses, dishwasher lines, and ice-maker lines can fail with no warning. A slow leak behind a machine can go on for days before anyone sees it.
More Memphis homes were built in the 1950s than in any other decade, and about two-thirds were built before 1980. Plumbing that age tends to leak first, while in newer homes a small leak can hide behind fresh drywall.
How we help
How We Handle Water Damage
Our first step is stopping the water and removing anything that’s standing. Then we set up fans and dehumidifiers. We check moisture each day until the readings show the space is dry.
Hardwood floors take a patient hand. We pull the water out fast, then dry the boards slowly so they don’t split. Boards that have cupped badly usually need to be replaced.
If water got inside a wall, we open a small section so air can reach the framing. Repairs start only after everything reads dry. Since the same crew does the drying and the rebuild, nobody new has to learn your home.
Water damage rarely comes alone
Other Restoration Services We Offer in Memphis
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage
Straight-line winds, tornadoes, and heavy thunderstorms can damage your roof and let water into the attic and ceilings. We dry your home, remove wet drywall and insulation, and repair the walls and ceilings.
More about Storm Damage
A business loses money every day it stays closed. We plan the cleanup and drying around reopening as quickly as possible. We also record every step for your insurance company.
More about Commercial Restoration
Once your property is dry, we repair the damage. We handle drywall, flooring, cabinets, and paint. One crew does both the cleanup and the repairs, so you won’t need another contractor.
More about ReconstructionDealing with one of these?
Call (901) 563-2798Call our crew and tell us what happened. The call is free, and so is the inspection.
Our process
Our Memphis Water Damage Restoration Process
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You call, we send a crew
Call us any time, including nights, weekends, and holidays. Tell us what happened and where the water is. If it’s still flowing, we’ll help you shut it off.
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We arrive and inspect
We locate the source of the water and how far it spread. Moisture meters show us water hiding in walls and under floors. We photograph the damage for your insurance, and the inspection is free.
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We cut out ruined drywall
Drywall that swelled or sat in water can’t be dried and reused. We remove it now and replace it during repairs. Sections that stayed firm can dry in place.
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We compare it with a dry room
We take moisture readings in the wet rooms. Then we take readings in a dry room in the same house. When the numbers match, the wet rooms are dry.
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We wipe down hard surfaces
We clean cabinets, counters, and other hard surfaces with mild soap and let them dry. Stubborn spots get scrubbed.
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We work with your insurance
We send your insurance company the photos, moisture readings, and estimate. We work with your adjuster from start to finish, so you’re not handling it alone.
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We make the repairs
When you’re ready, the same team replaces drywall, installs cabinets, and paints.
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Final check with you
We walk through the finished work with you to make sure you’re happy. Then we send the final records to your insurance company to close the claim.
Stay Out From Under a Sagging Ceiling
Call (901) 563-2798A wet ceiling that sags can fall. Keep everyone out of that room and call us now.
Where we work
Water Damage Restoration Near Memphis
Our Memphis crew covers the city, Shelby County, and the communities across the Mid-South.
Counties
- Shelby County
- Fayette County
- Tipton County
- DeSoto County
- Marshall County
- Crittenden County
- Tate County
- Tunica County
- Benton County
- St. Francis County
Nearby cities
- Germantown
- Collierville
- Bartlett
- Arlington
- Lakeland
- Millington
- Oakland
- Southaven
- Olive Branch
- Horn Lake
- Hernando
- West Memphis
Don’t see your area listed? Call us and we’ll let you know right away.
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Common questions
Water Damage Restoration in Memphis: FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. Call as soon as you find the damage.
What should I do first if a pipe bursts in my Memphis home?
Turn off the main shutoff valve, then open a faucet to drain the line. If you can’t shut it off, MLGW treats burst pipes as an emergency, and customers can call (901) 528-4465 to have the water turned off. Move rugs and furniture away from the wet area. A broken pipe often leaks inside the wall, so call us and we’ll find where the water went.
What’s the difference between water damage and flood damage?
Water damage starts inside your home, like a burst pipe or a leaking water heater. Flood damage comes from water that rises outside and covers land that’s normally dry. This matters because most standard home policies don’t cover flooding. If you live near Nonconnah Creek, the Wolf River, or the Mississippi, ask your agent about flood coverage.
Do you work with my insurance company?
Yes. We work with all major carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. From the first visit, we take photos and moisture readings the way adjusters expect and send them to your carrier. For damage your policy covers, we bill your insurance directly.
How much does water damage restoration cost in Memphis?
The inspection and estimate are free, so you’ll know the cost before any work starts. Your estimate lists each wet room, what can dry in place, and what has to be removed and rebuilt. A small leak caught early costs far less than water that has spread through several rooms.
Available 24/7
Water Damage Emergency in Memphis?
Day or night, weekend or holiday, call (901) 563-2798. A crew can be there within 45 minutes to start your free inspection.
Call (901) 563-2798Or request a free inspection online
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