Available 24/7 · Houston and nearby areas
A grease fire, an electrical fault, or a generator run too close to the house can fill your home with smoke. Our crew handles fire and smoke damage restoration in Houston, TX, from soot cleanup to repairs. Call any time, day or night.
Call (346) 451-6757
We work with all major insurance carriers
Fire damage help
Soot is acidic. Left on a surface, it keeps staining paint, yellowing grout, tarnishing metal, and over time etching glass. Surfaces that clean up well in the first few days can stain for good if the soot sits.
Houston homes often have attic air handlers. One running during a fire pulls soot into the ducts and blows it through the house. Smoke can also creep through shared walls in apartments and townhomes.
When storms knock out power across the region, generators, candles, and grills come out. Run too close to the house, a generator can start a fire or push fumes inside. That’s another reason to check the ducts and attic after a storm.
Homeowners, property managers, and business owners across Harris, Fort Bend, Montgomery, Galveston, Brazoria, and Waller counties call us after fires all year round.
Call Now (346) 451-6757Board-up, smoke cleanup, attic duct cleaning, odor treatment, humidity-focused drying, and rebuilding.
A couple of lightly smoked rooms can take just days. A burned kitchen or rebuilt walls takes several weeks.
The extent of the soot, what can be cleaned or must be replaced, the drying needed, and the rebuild.
A free inspection and estimate before any work starts.
The first 24 hours
The Houston Fire Department, or the department that responded, decides when it’s safe to go back in. After that, these steps protect your family, your belongings, and your claim.
Not sure what’s safe to touch? Call and walk through it with our crew.
Call (346) 451-6757Fire can weaken floors and ceilings in ways you can’t see. Stay out until the fire department says it’s safe.
Take photos and video of every room, closet, and the garage before anything is moved or thrown out.
Open a claim and write down the claim number and your adjuster’s name. Ask the Houston Fire Department for the incident report too.
Hotel stays, meals, and supplies may be covered by your policy’s loss-of-use coverage.
During outages, run generators well away from doors and windows so smoke and fumes stay out.
Water and household cleaners smear soot into paint and fabric and can set the stain for good.
It can pull soot from one room and blow it through the whole house. Leave it off until the ducts are checked.
The USDA says to throw out food exposed to heat, smoke, or firefighting chemicals, including food in the fridge, since the door seal isn’t airtight.
Heat, water, and soot can damage them inside. Have them checked first.
Leave that to CenterPoint Energy or a licensed electrician.
Common fire damage
Humidity, long cooling seasons, and storm outages shape the fires we see across Greater Houston. Each type leaves residue that needs its own cleaning approach.
Burned grease leaves a thin, easy-to-miss film on Houston cabinets and ceilings. The smell hangs on until the residue is degreased.
Overloaded outlets, aging wiring, and surges when power comes back after an outage can start a fire in the walls.
An attic air handler left on during a Houston fire spreads soot to every supply vent. Cleaning the ducts is part of the job.
Lint in a garage or laundry closet vent can catch fire and send smoke down the hallway.
In shared buildings, smoke from one unit spreads through attics and walls.
Hose water fills Houston carpet and drywall and spreads beneath slab flooring. Houston humidity means wet materials need fast drying to stop mold.
How we clean
Lingering smoke odor comes from residue on drywall, cabinets, insulation, carpet pad, and ducts. Fresheners only mask it for a while. Humid air also helps odors cling to soft materials like carpet and upholstery.
We test before we treat. A small trial on each surface shows us how to lift soot without streaking it across the finish.
Dry removal comes first. HEPA vacuums and dry sponges collect loose soot before wet cleaning, so it isn’t forced deeper into paint and grout.
Last, the odor at its source. Smoke-soaked framing, subfloor, and attic ductwork are deodorized, and wet or smoky insulation comes out. A few treatments require the house to be empty for a time, so we book them around your plans.
Usually fromHot, fast fires in wood or paper
How it behavesPowdery; lifts with vacuums and sponges.
Usually fromSmoldering fires and burning plastics
How it behavesSticky and smears when wiped.
Usually fromKitchen fires
How it behavesFaint yellow film with a strong smell.
Usually fromAn attic air handler that kept running
How it behavesA fine dusting around every supply register.
What can be saved
We sort it by material, how near the item sat to the flames, and how soon cleaning begins. Here’s what usually happens, and the inspection settles it for your home.
These clean up well if soot is removed promptly. In humid air, it can etch and corrode them sooner.
Most surfaces clean. Faint soot outlines are sealed and repainted.
Panels that only picked up smoke can usually be washed and primed. Sheets that burned, or swelled from hose water in the humidity, are cut out.
Cabinets and furniture with a solid finish often clean. Damp heat can lift or blister finishes, which may mean refinishing.
Professional cleaning saves many fabrics. Burned or melted items are a loss.
Sofas and rugs with a light smoky smell can often be deodorized. Pieces soaked by hoses tend to mildew quickly here, so they’re usually replaced.
Soot and humidity can corrode internal parts. Have them tested before use.
Store them flat in a dry, cool place. Specialists can often restore them.
Studs that are only blackened on the surface may be cleaned and sealed. If the fire burned into the wood, it’s replaced.
Attic insulation, mattresses, and carpet pad hold smoke and water where cleaning can’t reach, so they go.
Anything you’d eat or take that sat near the fire should go, canned goods included if they heated up. A pharmacist can advise on medications.
If rooms need heavy cleaning or a rebuild, we can pack out your belongings as a separate service. Ask about it during your free inspection.
Belongings we can’t restore are photographed and noted separately, so your adjuster understands why each one was let go.
Help beyond the fire
Every job starts with a free inspection and estimate. Fire damage rarely comes alone, so the same team handles what comes with it.
Firefighting water gets under flooring on slabs and into wall cavities. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage Restoration
Damp drywall left after a Houston fire can turn moldy within days. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Hurricanes and tropical storms can tear off roofing and let rain pour in. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.
More about Storm Damage
When smoke hits a Montrose restaurant or an Energy Corridor office, reopening depends on fast cleanup. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (346) 451-6757 any time, day or night, including weekends and holidays. Tell us what happened and whether the fire department has cleared the house. We’ll send a crew right away.
We board up broken windows and doors and tarp openings in the roof, so rain and intruders stay out while the work is planned.
The 24 Hour Flood Pros team traces how far the soot and smoke went, room by room, including closets, the attic, and the ducts. We use moisture meters to find hose water inside walls and under floors. We photograph all the damage for your insurance. The inspection is free.
We pump out standing water and set up drying equipment. Rooms the smoke didn’t reach get closed off with plastic, so soot doesn’t follow us through the house.
Materials that can’t be saved, like charred drywall and soaked insulation, come out. If you need belongings packed out, we can do that as a separate service.
Soot comes off with dry methods first, then wet cleaning matched to each surface. With the residue gone, we treat the smell in the materials and ducts that soaked it up.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
Before we sign off a room, we check surfaces in strong light and wipe-test them for leftover residue. Then we walk through with you, with the AC running for a smell check, and send the final records to your insurance company to close out the claim.
Fires and smoke from generators and grills used during outages can spread soot through the house. Call us for a free inspection. Keep generators at least 20 feet from the house, away from windows and doors.
Insurance and claims
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. Documentation starts on the first visit, and your adjuster can call us directly with questions.
Your policy decides what’s covered, not us. Our job is keeping the paperwork clear enough that your claim doesn’t stall. We bill your insurance directly for damage your policy covers.
Many homeowners policies also include loss-of-use coverage, sometimes called additional living expenses, for a hotel or rental while the house is repaired. Ask your adjuster what yours includes before you book anything.
If a claim stalls, you can file a complaint with the Texas Department of Insurance, (800) 252-3439.
Where we work
We serve Houston and communities across Greater Houston, from Montgomery County to Galveston County.
Don’t see your area listed? Call us and we’ll tell you right away.
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Nearby locations
On the wrong page, or is another location closer to you? Here are our nearest locations.
Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. If the fire department hasn’t cleared the house yet, we’ll talk you through what to do until it does.
Not until it’s been checked, and often not in the rooms closest to the fire. Soot in the air irritates your lungs, and burned floors, ceilings, and wiring can be unsafe. After the inspection, we’ll tell you which areas are safe to use and whether it makes sense to stay somewhere else during the work.
In most homes, yes, once the residue is cleaned off and the materials that soaked up smoke are treated or removed. A smell that keeps coming back usually means residue was missed, often in the ducts, the insulation, or inside cabinets. That’s why our final walkthrough includes a smell check with the heat or air running.
A light film on a small area, maybe. Anything more, we don’t recommend it. Wiping soot with water or household cleaners usually smears it into paint and grout and can set the stain. Soot is also acidic and irritating, so it shouldn’t be handled without gloves and a respirator.
Most standard homeowners policies cover sudden fires, including smoke damage and water damage from putting the fire out. Limits, deductibles, and exclusions vary, so check your policy or ask your agent.
It depends on how far the soot and smoke spread, what can be cleaned or has to be replaced, how much water needs drying, and how much has to be rebuilt. One smoky room costs far less than a kitchen fire that reached the attic. The inspection and estimate are free, so you know the cost before any work starts.
Light smoke damage in a room or two can take a few days. A fire that needs walls, cabinets, or floors rebuilt can take several weeks or longer, depending on the scope, permits, and insurance approvals. Your estimate includes a schedule.
For fires inside the City of Houston, request the incident report from the Houston Fire Department. Many nearby cities and counties run their own fire departments, so ask the department that responded.
Yes. We restore offices, restaurants, shops, and other commercial buildings, and we plan the work around getting you reopened. See our commercial restoration page for more.
Available 24/7
Day or night, weekend or holiday, call (346) 451-6757. A crew can be there within 45 minutes to start your free inspection.
Call (346) 451-6757Tell us what happened and we'll call you right back.