Hillside runoff and roof leaks soak walk-out basements and ceilings. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Fayetteville and nearby areas
Storm Damage Restoration in Fayetteville, AR
An ice storm, hail, or hillside runoff can leave your home wet and open. Our crew handles storm damage restoration in Fayetteville, AR, and dries your home out. Call any time, day or night.
Call (479) 304-321745minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Fayetteville
Fayetteville hillside homes get storm water two ways. Wind or hail opens the roof, and runoff rushes into walk-out basements.
Ozark humidity gives wet materials little time. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
Ice storms in Northwest Arkansas regularly bring down limbs and power lines.
Homeowners, property managers, and business owners across Washington and Benton counties call us after storms all year round.
Call Now (479) 304-3217Storm damage restoration at a glance
What’s included
Tarping after hail or tree strikes, walk-out basement pump-outs, drying, mold prevention, and repairs.
Typical timeline
Most rooms dry in a few days. Basements hit by hillside runoff or ceilings under tree damage take longer to rebuild.
How cost is set
How far the water spread, whether runoff or roof leaks caused it, how long it sat, and the repairs.
First visit
Call (479) 304-3217A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Fayetteville
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or your electric utility first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (479) 304-3217What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Get more than one estimate
Get more than one written estimate before you hire anyone for storm repairs.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t hire an unlicensed contractor
Arkansas licenses residential contractors through the Contractors Licensing Board.
Don’t walk under ice-loaded trees
Branches can keep breaking for hours after an ice storm.
Common storm damage
Types of storm damage we handle in Fayetteville
Ice, hail, wind, and steep terrain shape the storm damage we see across Northwest Arkansas.
Ice Storms
Freezing rain coats oaks and power lines, and heavy limbs crash onto roofs and through windows.
Hail
Spring storms in the Ozarks can drop hail that splits shingles, dents gutters, and breaks skylights.
Tornado-Season Winds
Severe storms can tear off roofing and siding and topple trees.
Hillside Runoff
Heavy rain on Ozark slopes sends water rushing toward homes and walk-out basements below.
Wet Attics and Ceilings
Rain that gets past ice- or hail-damaged roofing soaks the insulation above the ceiling.
Mold After a Storm
Humid summers help mold grow fast in wet basements and walls.
How we help
How we handle storm damage
First we stop the water: tarping roof openings, boarding windows, and pumping out basements.
We trace the moisture. Meters find wet framing and insulation in attics and behind basement walls.
We take out what won’t dry. Insulation that soaked up rain and drywall that runoff reached in the basement are removed.
We dry, double-check, and rebuild. Basement and attic readings must match a dry room upstairs before walls close, and then we restore the finishes.
Where the water came from matters
Rain through hail-cracked shingles
What it usually meansClean water soaking attic insulation and ceilings
How we handle itDried, with soaked insulation swapped out.
Hillside runoff into a walk-out basement
What it usually meansMuddy water with debris
How we handle itMud removed; porous materials replaced; surfaces sanitized.
An ice-laden limb through the roof
What it usually meansRain and melting ice pouring into a room
How we handle itTarped and dried fast.
A pipe that froze and split during an ice storm outage
What it usually meansClean water running inside a wall or ceiling
How we handle itOpened, dried, and monitored daily.
Water left in humid weather
What it usually meansFast mold growth
How we handle itDried immediately.
What can be saved
What can be dried and what gets replaced
In Northwest Arkansas homes, the material, whether rain or hillside runoff reached it, and how fast drying starts decide what stays. Here’s the usual pattern, and the inspection confirms it.
Tile, concrete, metal, and glass
Usually dried and keptTile, poured concrete, and glass in a walk-out basement clean up well once the mud is gone.
Framing and subfloor
Usually dried and keptStuds and subfloor usually dry in place. We check them with a meter before anything is closed in.
Hardwood floors
Depends on water and timingMany can be dried slowly. Boards that sat in runoff are replaced.
Basement drywall
Depends on water and timingBasement drywall that wicked up runoff is cut out a couple of feet above the waterline. Upstairs walls that stayed firm can dry.
Carpet
Depends on water and timingCarpet wet only from a roof leak and dried within a day or two sometimes stays. Runoff-soaked basement carpet goes.
Solid wood furniture
Depends on water and timingOak and pine furniture typically recovers if it’s moved upstairs quickly.
Electronics and appliances
Depends on water and timingHave them tested before use.
Photos and documents
Depends on water and timingSpread wet photos and family papers out to dry indoors, away from a damp basement. A restoration specialist can often save them.
Carpet pad and insulation
Usually replacedBasement carpet pad and attic insulation that soaked up water are replaced.
Upholstered furniture after runoff
Usually replacedMuddy water soaks the padding.
Food that runoff touched
Usually replacedThrow it out.
How to spot a storm chaser
After big hail and ice storms, out-of-state contractors often go door to door from Fayetteville to Bentonville. Be wary of anyone asking for full payment before work starts.
Arkansas licenses residential contractors through the Contractors Licensing Board, so ask for the license and check it. Get written estimates and call your insurer first.
Questionable sales practices can be reported to the Arkansas Attorney General’s consumer protection division.
Help beyond the storm
Other restoration services we offer in Fayetteville
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Space heaters and generators run during Fayetteville outages are a common fire risk. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Wet basements in humid weather grow mold fast. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Ice and hail can damage storefronts, offices, and apartment complexes. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (479) 304-3217Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (479) 304-3217 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Runoff pouring into the basement?
Call (479) 304-3217Raise belongings out of the water, stay away from nearby outlets, and let us pump the basement.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Arkansas Insurance Department.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Fayetteville
We serve Fayetteville and communities across Northwest Arkansas.
Counties
- Washington County
- Benton County
Nearby cities
- Springdale
- Rogers
- Bentonville
- Lowell
- Johnson
- Farmington
- Elkins
- Prairie Grove
- Greenland
- West Fork
Don't see your area listed? Call us and we'll tell you right away.
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Common questions
Fayetteville storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover storm damage in Arkansas?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I tarp my roof myself?
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Fayetteville?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and check the license with the Arkansas Contractors Licensing Board.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Fayetteville?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (479) 304-3217. A crew can be there within 45 minutes to start your free inspection.
Call (479) 304-3217Or request a free inspection online
Tell us what happened and we'll call you right back.