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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Austin

Hail damage on the roof, attic AC overflow, kitchen fire, or mold behind a wall? Our Austin restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (512) 763-5406
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Austin Team

Restoration crew handling cleanup and repairs from start to finish

We stop the damage first, always. Then we walk the property with you, explain what needs to happen, and write up a free estimate. You see it before anything starts, not after.

We handle property damage restoration in Austin for homes, apartments, and commercial properties. Water, fire, smoke, mold, storm, it's all covered. Once it's dry, the same crew rebuilds, so there's no second contractor to track down.

As a disaster restoration company in Austin, we're backed by IICRC Certified Firm #70120685. Homeowners, rental owners, businesses in Travis, Williamson, and Hays counties, they call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Austin

Every damage restoration service in Austin starts with a free inspection. Here's what we see most, and what the crew actually does.

Water damage restoration service

Water Damage

Attic AC units, garage water heaters, kitchen sink lines, these are the usual suspects. Slab leaks are common too, since most Austin homes sit on concrete. We pull the water out, set up dehumidifiers, and check readings daily until it's actually dry.

More about Water damage restoration in Austin
Fire and smoke damage restoration service

Fire and Smoke Damage

Kitchen fires, electrical fires, grill fires that spread to a deck, all of them leave smoke running through the whole house. In dry spells, nearby wildfires can push smoke indoors too. We clean the soot, treat the smell at its source, and replace what's ruined.

More about Fire and smoke damage restoration in Austin
Mold remediation service

Mold Remediation

A long cooling season gives mold plenty of chances to take hold. We find it around leaking AC drain pans, behind showers, inside walls after slab leaks. Fix the moisture, pull the mold, dry the space.

More about Mold remediation in Austin
Storm damage restoration service

Storm and Hail Damage

Spring storms in Central Texas bring big hail and straight-line winds strong enough to do real damage. Damaged shingles let the next rain straight into the attic. We dry the structure, pull the wet insulation and drywall, fix what's underneath.

More about Storm damage restoration in Austin
Commercial restoration service after property damage

Commercial Restoration

A flooded ground-floor suite. A broken sprinkler head in a warehouse. Either one stops work fast. We plan the drying around getting you reopened, and document every step for your insurance.

More about Commercial restoration in Austin
Reconstruction and rebuild service after water or fire damage

Reconstruction

After drying, we put back what came out, drywall, insulation, flooring, cabinets, trim, paint. One company for the whole job.

More about Reconstruction in Austin
Plastic containment walls set up around a water-damaged room

Leak Damage

Austin can go from dry to flooded in a single afternoon. Spring hail punches holes in roofs, and attic AC units overflow right through the summer. Once water gets in, it can soak floors, walls, and ceilings fast. Our Austin restoration team finds the source, removes standing water, dries the wet areas, and repairs the damage before it spreads.

More about leak damage in Austin
Mold growing on ceiling panels after a leak

Mold Removal

Central Texas humidity helps mold grow within days of a leak. It often hides behind drywall, under flooring, and around AC air handlers. Our team finds what's causing the moisture, seals off the affected area, removes the mold, and cleans the space. We also fix the water problem that let the mold grow in the first place.

More about mold removal in Austin
Plastic containment walls set up around a water-damaged room

Sewage Cleanup

A flash flood or a blocked line can send sewage into bathrooms, kitchens, and floors in no time. Our team removes the sewage, cleans and disinfects every surface it touched, and dries the area. Anything that can't be safely restored gets taken out. We work fast so your home is safe to live in again.

More about sewage cleanup in Austin
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (512) 763-5406

From our Google reviews

Scott is extremely friendly, helpful, and knowledgeable. He went out of his way to assist us. He is genuine and clearly cares about people and taking good care of them…Would highly recommend him to anyone!

Sarah NoelGoogle review

Justin was great from the start and made the entire process easy. He was quick to respond, explained everything clearly, and the mitigation team got to work right away. Everyone was professional and efficient, and I couldn’t have asked for a better experience. I highly recommend Justin and his team!

Gemma CollinsGoogle review

Highly recommend 24 Hour Flood Pros! Scott Rose is a knowledgeable, courteous, professional! He was very quick to respond back to my call and was able to fit us in the very same say. He put our mind at ease with potential water damage. Thank you Scott!

Javier BarreraGoogle review

How it works

What happens after you call of Austin

  1. 1

    Call

    Call any time for emergency disaster restoration in Austin. Tell us what happened, and a crew's on the way.

  2. 2

    Arrive and inspect

    The crew's there within 45 minutes. Inspection's free, and we take the photos and moisture readings your insurance will want.

  3. 3

    Stop and extract

    Stop the leak first. Then pull water out of carpet, pad, floors.

  4. 4

    Dry and monitor

    Equipment runs day and night. We're back every day checking readings until everything actually tests dry.

  5. 5

    Clean and treat

    Every surface the water, soot, or smoke touched gets cleaned.

  6. 6

    Repair and rebuild

    Walls, floors, cabinets go back in. Final paperwork goes to your adjuster.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

Documentation starts on the first visit. Photos and moisture readings go straight to your adjuster, and they can call us directly if they've got questions.

Your policy decides what's covered, not us. Our job's keeping the paperwork clear enough your claim doesn't stall.

  • Date-stamped photos of each damaged area
  • One point of contact for your adjuster
  • A line-by-line estimate for cleanup and rebuild

Where we work

Areas we serve around Austin

We cover Austin and the suburbs along I-35 and out toward the Hill Country.

Neighborhoods

  • Hyde Park
  • Travis Heights
  • Zilker
  • Mueller
  • Tarrytown
  • Crestview

Nearby cities

  • Round Rock
  • Cedar Park
  • Pflugerville
  • Georgetown
  • Leander
  • Lakeway
  • Bee Cave
  • Kyle
  • Buda
  • Manor
  • Hutto
  • Dripping Springs

Don't see your area listed? Call us and we'll tell you right away.

Call (512) 763-5406

Hiring a restoration company

How to choose a restoration company in Austin

Restoration companies in Austin aren't all set up the same way. Before you sign anything, ask these five questions.

  • Can a crew come out tonight?

    Water and smoke keep doing damage overnight. Look for a company that works 24/7, including weekends and holidays.

  • How soon will someone arrive?

    Ask for a specific arrival time, not a vague promise, so you can plan the next hour.

  • Are the inspection and estimate free?

    You should know the scope and the cost before work starts, with no charge to find out.

  • Is the firm IICRC certified?

    Certified firms train their crews in current cleaning and drying standards. Ask for the firm number and check it on the IICRC website.

  • Will the same team handle repairs?

    One team from cleanup to rebuild means fewer hand-offs and one schedule to follow.

Austin weather and housing

Common Causes of Water Damage in Austin

Austin sits in what people call Flash Flood Alley. Dry weeks can end with a sudden, hard downpour.

  • Flash flooding

    Thin soil and steep hills west of town send rain into creeks fast. Shoal Creek, Onion Creek, Williamson Creek, they've all flooded homes before.

  • Hard freezes

    Rare, but Winter Storm Uri in 2021 burst pipes all over town. Lines in attics and outside walls went first.

  • Spring hail

    Hail season peaks in spring. A storm cracks shingles and skylights, and the leak might not show up until the next rain.

  • Attic AC overflows

    A lot of Austin homes keep the AC unit in the attic. Drain line clogs, water overflows straight into the ceiling below.

Soil plays a part here too. The clay on Austin's east side swells when wet and shrinks when dry, which cracks slabs and the pipes underneath them. Older homes in Hyde Park and Travis Heights often run pipes through a crawlspace, where leaks go unnoticed for a while.

We see these problems across Travis, Williamson, and Hays counties.

Common questions

Austin Damage Restoration FAQs

My AC leaked into my Austin home. What should I do?

Turn off the AC and place a bucket under the drip if it’s safe. Avoid standing under a sagging ceiling, and have an HVAC technician clear the drain line. We can dry the ceiling and insulation before mold has a chance to grow.

Should I call my insurance company or a restoration company first in Austin?

If it’s safe, contact a restoration company promptly to help prevent further damage, and notify your insurance provider as soon as possible. We document the affected areas with photos and moisture readings to help support your insurance claim.

Does homeowners insurance cover water damage in Austin?

Many homeowners policies cover water damage that happens suddenly, like a broken supply line or an overflowing appliance. Flooding from rising water usually needs a separate flood policy, and many Texas policies have a separate wind and hail deductible. Review your policy or talk with your agent to confirm what’s included.

How much does water damage restoration cost in Austin?

Restoration costs depend on the amount of water, the affected materials, and how long the moisture has been present. Most Austin homes sit on slabs, so cost often depends on how far water spread under the flooring. Minor damage may only require extraction and drying, while larger projects may involve flooring removal and drywall replacement.

Is the water damage restoration estimate free, and are there any upfront costs?

Yes, the inspection and estimate are free. You’ll see the recommended work and expected costs in writing, and we’ll go over any payment details with you before anything begins.

Can hail damage cause a roof leak in an Austin home?

Yes. Spring hail can crack shingles and skylight seals without visible damage from the yard. The next rain finds those gaps. A new ceiling stain after a storm is worth an inspection.

Available 24/7

Get a Free Inspection in Austin

Need a damage restoration service in Austin right now? Call (512) 616-0827, any time. Crew there within 45 minutes, inspection free.

Call (512) 763-5406

Or request a free inspection online

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