Hillside runoff and burst pipes leave Fayetteville basements and walls wet. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
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Available 24/7 · Fayetteville and nearby areas
Mold Remediation in Fayetteville, AR
Basement seepage, muggy summers, or a split pipe can feed mold. Our crew handles mold remediation in Fayetteville, AR, finds the moisture behind it, and dries the space out. Call any time, day or night.
Call (479) 304-321745minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Mold help
Mold in Fayetteville homes
Northwest Arkansas pairs humid summers with steep Ozark terrain. Fayetteville hillside homes often have walk-out basements on the low side. Heavy rain running down the slope pushes water against those walls.
Summer humidity makes it worse. Damp air settles into Fayetteville basements and closets. Where it meets a cool wall or duct, moisture collects and mold follows.
Freezes add another risk. On February 16, 2021, Fayetteville hit 20 below zero, its record low. Pipes that split in deep freezes can soak walls that later grow mold.
Homeowners, property managers, and business owners across Washington and Benton counties call us about mold all year round.
Call Now (479) 304-3217Mold remediation at a glance
What’s included
Tracing runoff and leaks, containment, removing moldy basement and wall materials, HEPA cleaning, drying, and repairs.
Typical timeline
A small bathroom or closet job can be done in a day or two. A walk-out basement or crawl space can take a week or longer.
How cost is set
The size of the affected area, whether runoff or a pipe is the source, what comes out, and the rebuild.
First visit
Call (479) 304-3217A free inspection and estimate before any work starts.
Found mold?
What to do when you find mold
Finding mold is stressful, but you have time to do this right. Acting in the first day or two keeps it from spreading.
Not sure how big the problem is? Call and talk it through with our crew.
Call (479) 304-3217What to do
Look for the water
Check above and around the mold for a drip, a damp spot, or a stain. Stopping the water stops the mold from growing.
Bring the humidity down
Run the air conditioning or a dehumidifier. The EPA recommends keeping indoor humidity below 60%, ideally between 30% and 50%.
Take photos
Photograph the mold and any water damage before anything is cleaned. Your insurance company may ask for them.
Clean small spots the right way
For a patch under about 10 square feet, the EPA says you can usually clean it yourself with detergent and water. Wear gloves, eye protection, and a mask.
Keep sensitive people away
Anyone with asthma, allergies, or a weak immune system should stay out of the area until the mold is gone.
What not to do
Don’t scrub or sand it dry
Dry mold sends spores into the air and through the house. Keep the surface damp while you clean it, or leave it for a pro.
Don’t bleach it and paint over it
Bleach can whiten the surface, but on drywall and wood it doesn’t reach the mold growing inside. Paint over mold peels, and the mold keeps growing underneath.
Don’t point fans at it
Fans blowing across mold carry the spores into other rooms.
Don’t run the heat or air if the mold is in the ducts
The system will blow spores through the whole house. Leave it off until it’s been checked.
Don’t buy a test kit first
If you can see mold, the EPA says testing usually isn’t needed. Spend the money on finding the leak.
Where mold hides
Where we find mold in Fayetteville homes
In Fayetteville, mold usually traces back to hillside runoff, summer humidity, or a leak.
Crawl Spaces
Humid air and damp soil under older homes keep joists and insulation wet.
Attics
Hail and ice storm roof damage lets water into insulation and sheathing.
Bathrooms in Rentals
Steam, leaking tubs, and weak fans feed mold in student rentals and older homes.
Ducts and Air Handlers
Cool ducts in humid Fayetteville crawl spaces and attics sweat and grow mold.
Walk-Out Basements
Runoff down Ozark slopes seeps through basement walls and under doors.
Frozen Pipes
Pipes that split in deep freezes soak walls and insulation.
How we remove mold
How we remove mold
In hillside homes, mold returns if runoff keeps reaching the basement wall. We start by finding where the water enters, whether it’s the slope, a pipe, or the roof.
We put up containment. Plastic sheeting and HEPA air scrubbers keep spores in the lower level and out of the ductwork upstairs.
We remove what’s been colonized. Moldy drywall, insulation, and carpet come out, and framing and concrete are cleaned and treated.
We dry and rebuild. Readings must match a dry room before repairs, and we can point out drainage changes that help keep the basement dry.
What the signs usually mean
An earthy smell in a walk-out basement after storms
What it usually meansRunoff from the slope seeping through the wall
What to doHave the wall checked and the drainage looked at.
Gray-green spots on a bathroom wall in a Dickson Street rental
What it usually meansA bathroom fan that’s weak or broken, or a tub leak behind the tile
What to doSmall spots may wipe clean; if it returns each semester, open the wall.
Mildew on joists under the house
What it usually meansHumid air and damp soil in the crawl space
What to doHave the crawl space and vapor barrier checked.
Stains on an outside wall after a deep Ozark freeze
What it usually meansA supply line that split in the cold and leaked into the wall
What to doHave the wall opened, the pipe fixed, and the insulation checked.
Ceiling spots after hail or an ice storm
What it usually meansRoof damage letting water into the attic
What to doHave the roof and insulation inspected.
A stale smell in a hillside home with nothing visible
What it usually meansGrowth behind the lower-level drywall or under the main floor
What to doBook an inspection so we can take moisture readings behind the surfaces.
What can be saved
What can be cleaned and what gets replaced
In Northwest Arkansas homes, cleaning versus replacing depends on the material, how long runoff or a leak fed the growth, and how far it spread. The inspection confirms each item.
Concrete, tile, glass, and metal
Usually cleanedBasement slabs and hard surfaces clean thoroughly.
Joists and studs
Usually cleanedStuds and floor joists in Northwest Arkansas homes with only surface growth can be cleaned, treated, and sealed.
Basement block walls
Depends on how deep it goesSurface growth cleans once runoff is redirected and the wall dries.
Drywall in walk-out basements
Depends on how deep it goesDrywall that wicked water is removed above the wet line.
Hardwood floors
Depends on how deep it goesSurface mold cleans; boards cupped from moisture below are replaced.
Basement carpet
Depends on how deep it goesCarpet in a walk-out basement that grew mold on its backing after runoff got in is replaced.
Furniture and stored items
Depends on how deep it goesOak and hickory furniture usually cleans. Cardboard boxes, mattresses, and upholstery stored downstairs with growth often can’t be saved.
Photos and documents
Depends on how deep it goesWet family photos and keepsake papers can sometimes be dried and restored by a document specialist if they’re handled quickly.
Insulation
Usually removedCrawl space, wall, and attic insulation with growth is replaced.
Carpet pad
Usually removedOnce runoff reaches the pad under walk-out basement carpet, it holds water and mold, so we haul it out with the carpet.
Moldy vapor barrier
Usually removedA crawl space vapor barrier that’s torn or growing mold on top is pulled and replaced.
Do You Need a Mold Test?
Usually not. If the mold is visible and the cause is clear, like runoff into a walk-out basement, testing seldom changes the plan. It helps more when you smell mold but can’t find it, or when a landlord, tenant, buyer, or doctor needs a report.
If testing makes sense, we can explain how it works and arrange an independent tester for before-and-after results.
Stop the water behind the mold
Other restoration services we offer in Fayetteville
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Space heaters during ice storm outages can start fires. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Hail, ice storms, and wind damage roofs across Northwest Arkansas. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.
More about Storm Damage
Mold in student rentals, offices near the square, or College Avenue shops needs a plan that works around tenants and customers. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (479) 304-3217Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (479) 304-3217 any time, day or night, including weekends and holidays. Tell us what you’re seeing or smelling, and where. We’ll send a crew right away.
- 2
We inspect and find the source
The 24 Hour Flood Pros team looks for the moisture feeding the mold. We use moisture meters to find water hiding inside walls, under floors, and in the crawlspace. We take photos for your insurance. The inspection is free.
- 3
We close off the area
We seal the work area with plastic and set up HEPA air scrubbers, so spores don’t spread to clean rooms. The heat and air stay off in that area while we work.
- 4
We stop the moisture
We dry out the water and show you what’s causing it. If a plumber, a roofer, or an HVAC tech needs to fix a leak, we tell you before we go further.
- 5
We remove moldy materials
Drywall, insulation, and carpet pad with mold growing in them are cut out, bagged, and carried out. That way we only remove what really needs it.
- 6
We clean and dry what stays
Framing, subfloor, and other solid surfaces are HEPA-vacuumed, cleaned, and treated. Then we dry them until they read close to a dry room elsewhere in the house.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
Before we take the plastic down, we check the area for any mold or dust left behind. Then we walk through it with you and send the final records to your insurance company to close out the claim.
Musty walk-Out basement after heavy rain?
Call (479) 304-3217Hillside runoff often hides mold behind Fayetteville basement walls. Call us for a free inspection.
Insurance and claims
Mold remediation and your insurance claim
Sometimes. Many homeowners policies cover mold when it comes from a sudden, covered water event, like a burst pipe or a water heater that gives out. Mold from a slow leak or ongoing humidity is often excluded, and some policies cap mold coverage at a set amount.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide, and we keep the paperwork clear enough that your claim doesn’t stall.
Report it soon after you find it. Waiting can make it harder to show the mold came from a sudden event.
If a claim stalls, you can file a complaint with the Arkansas Insurance Department.
What your adjuster will ask for
- When you first noticed the mold or the smell
- What caused the moisture, and when it started
- Photos of the mold and any water damage
- Receipts for any work already done on the leak
What we send them
- Date-stamped photos of each affected area
- Moisture readings showing where the water is
- A line-by-line estimate for removal and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Fayetteville
We serve Fayetteville and communities across Northwest Arkansas.
Counties
- Washington County
- Benton County
Nearby cities
- Springdale
- Rogers
- Bentonville
- Lowell
- Johnson
- Farmington
- Elkins
- Prairie Grove
- Greenland
- West Fork
Don't see your area listed? Call us and we'll tell you right away.
Call (479) 304-3217Interactive map · Drag to move · Ctrl + scroll to zoom (⌘ on Mac)Interactive map · Use two fingers to move and zoom
Common questions
Fayetteville mold remediation FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays, so you can call the moment you find mold or a leak.
Is black mold dangerous?
Any mold growing indoors should be removed, whatever its color. The CDC’s advice is that you don’t need to know the type of mold to deal with it. Mold can trigger allergies and asthma, so people with breathing problems or weak immune systems should stay away from it.
Can I clean mold myself?
For a small area, yes. The EPA says a patch under about 10 square feet, roughly 3 feet by 3 feet, can usually be cleaned with detergent and water while you wear gloves, eye protection, and a mask. Call a professional for anything larger, mold in the heating and air system, mold after sewage or flood water, or mold that keeps coming back.
Do I need a mold test before remediation?
Usually not if you can see the mold. Testing is most useful when you smell mold but can’t find it, or to confirm the cleanup worked.
Will the mold come back after remediation?
Not if the moisture is fixed. Mold comes back when the leak, the drainage problem, or the humidity is still there. That’s why every job starts with finding the source, and why we dry everything before the walls are closed.
Do I need to leave my home during mold remediation?
Usually not. We seal off the work area and filter the air, so most people stay home. For large jobs, or if someone in the house has breathing problems, we’ll tell you in advance if staying somewhere else makes sense.
How much does mold remediation cost in Fayetteville?
It depends on how big the area is, what has to be removed, how hard it is to reach, and what it takes to stop the moisture. A bathroom wall costs far less than a whole crawlspace or attic. The inspection and estimate are free, so you know the cost before any work starts.
How long does mold remediation take?
A small area can take a few days. Crawlspaces, attics, and rooms that need rebuilding take longer. Your estimate includes a schedule.
Does Arkansas require a license for mold remediation?
Arkansas doesn’t issue a specific state license for mold remediation, so it’s worth checking a company’s training and certifications before you hire it. 24 Hour Flood Pros is an IICRC Certified Firm, #70120685.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (479) 304-3217. A crew can be there within 45 minutes to start your free inspection.
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