Available 24/7 · Tucson and nearby areas
A kitchen fire, an overloaded circuit, or wildfire smoke pulled in by the swamp cooler can leave soot through your home. Our crew handles fire and smoke damage restoration in Tucson, AZ, from soot cleanup to repairs. Call any time, day or night.
Call (833) 243-5663
We work with all major insurance carriers
Fire damage help
Soot is acidic. Left on a surface, it keeps staining paint, yellowing grout, tarnishing metal, and over time etching glass. Surfaces that clean up well in the first few days can stain for good if the soot sits.
Fires in the Santa Catalina and Rincon Mountains can blow smoke and ash across Tucson. Evaporative coolers, which pull in outside air, can carry that ash into every room.
Older homes, including adobes, have thick plaster and wood ceilings. These materials hold smoke differently than modern stucco walls.
Homeowners, property managers, and business owners call us after fires all year round. We work across Sam Hughes, Armory Park, Barrio Viejo, El Presidio, Catalina Foothills, Midtown, Rincon Heights, Dunbar Spring, Menlo Park, and Civano.
Call Now (833) 243-5663Board-up, cooler and duct ash cleanup, soot removal from plaster, odor treatment, and rebuilding.
Ash and smoke cleanups usually take days. Burned kitchens or rooms that need new drywall take a few weeks.
The estimate covers how far smoke and ash spread, the cooler and ducts, what can be saved, and the rebuild.
A free inspection and estimate before any work starts.
The first 24 hours
The Tucson Fire Department, or the department that responded, decides when it’s safe to go back in. After that, these steps protect your family, your belongings, and your claim.
Not sure what’s safe to touch? Call and walk through it with our crew.
Call (833) 243-5663Fire can weaken floors and ceilings in ways you can’t see. Stay out until the fire department says it’s safe.
Take photos and video of every room, closet, and the garage before anything is moved or thrown out.
Open a claim and write down the claim number and your adjuster’s name. Ask the Tucson Fire Department for the incident report too.
Hotel stays, meals, and supplies may be covered by your policy’s loss-of-use coverage.
Evaporative coolers pull in outside air, so switch yours off when wildfire smoke settles over the valley.
Water and household cleaners smear soot into paint and fabric and can set the stain for good.
It can pull soot from one room and blow it through the whole house. Leave it off until the ducts are checked.
The USDA says to throw out food exposed to heat, smoke, or firefighting chemicals, including food in the fridge, since the door seal isn’t airtight.
Heat, water, and soot can damage them inside. Have them checked first.
Leave that to TEP, Southwest Gas or a licensed electrician.
Common fire damage
Mountain wildfires, evaporative coolers, and summer heat shape the fires we see in Tucson.
Fires in the surrounding mountains can drop ash across the valley, coating patios, roofs, cooler pads, and interiors.
In Tucson kitchens, a cooking fire coats cabinets, plaster, and wood ceilings with a smelly grease layer.
Overloaded circuits during heat waves, cooler motors, and aging wiring can start fires.
A swamp cooler running through a fire or a smoke event pushes soot and ash into each Tucson duct.
Lint in a Tucson dryer vent may catch fire, often in a garage or carport laundry.
Hose water soaks plaster, ceilings, and flooring on slabs. Even in the desert, trapped moisture can turn to mold if it isn’t dried.
How we clean
A lingering smoke smell comes from residue on plaster, wood ceilings, cooler pads, insulation, and ductwork.
We test each surface. Adobe plaster, wood vigas, and painted drywall respond differently, so we try a small spot first.
Ash and loose soot come off dry. HEPA vacuums capture fine particles before any wet cleaning.
Then we treat the odor at its source. Framing, ducts, and cooler components are deodorized or replaced, along with saturated insulation. Some treatments need an empty house, so we plan them with you.
Usually fromFires in the nearby mountains
How it behavesFine powder on cooler pads, sills, and floors.
Usually fromWood or paper burning hot and fast
How it behavesA powdery layer HEPA vacuums can lift.
Usually fromCooler motors, wiring, and plastics smoldering
How it behavesA tacky coating that smears on plaster.
Usually fromA swamp cooler running during the fire
How it behavesFine soot around every vent.
What can be saved
In Tucson homes, from adobe to newer stucco, outcomes depend on the material, how close it was to the fire, and how soon cleanup starts. Here’s what usually happens, and the inspection confirms it.
Saltillo tile, stone, and glass usually clean if ash and soot are removed promptly.
Lime plaster and adobe walls often clean up, but they can hold smoke odor. Stubborn spots get sealed before repainting.
Newer stucco homes have drywall inside that can often be washed and primed if smoke only stained it. Burned or soaked panels go.
Exposed wood absorbs smoke, so it may need careful cleaning and refinishing. Charred wood is replaced.
Clothes, linens, and curtains usually recover after smoke-odor laundering. Melted or scorched pieces are a loss.
Upholstery with light ash can often be cleaned. Pieces drenched by hoses or packed with smoke are replaced.
Ash and soot inside electronics can corrode them, so a technician should test them before use.
Photos, documents, and family papers should be kept cool and flat, away from desert heat, until a specialist looks at them.
Viga ends and roof beams with light charring may be cleaned and sealed. Beams the fire weakened must be replaced.
Insulation in attics and walls, along with mattresses and carpet pad, holds smoke and ash and gets removed.
Anything from the kitchen or pantry near the fire or ash should be tossed, and a pharmacist can advise on medicine.
If rooms need heavy cleaning or a rebuild, we can pack out your belongings as a separate service. Ask about it during your free inspection.
Belongings that can’t be restored are photographed and listed on their own sheet for the adjuster.
Help beyond the fire
Every job starts with a free inspection and estimate. Fire damage rarely comes alone, so the same team handles what comes with it.
Hose water soaks plaster and ceilings and spreads under tile on slabs. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage Restoration
Monsoon humidity helps mold grow in Tucson plaster and ceilings left wet after a fire. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Monsoon downpours and wind can open Tucson’s flat roofs to water. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.
More about Storm Damage
Fourth Avenue restaurants, downtown Tucson offices, and shops near the university can close for days after a fire. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (833) 243-5663 any time, day or night, including weekends and holidays. Tell us what happened and whether the fire department has cleared the house. We’ll send a crew right away.
We board up broken windows and doors and tarp openings in the roof, so rain and intruders stay out while the work is planned.
The 24 Hour Flood Pros team traces how far the soot and smoke went, room by room, including closets, the attic, and the ducts. We use moisture meters to find hose water inside walls and under floors. We photograph all the damage for your insurance. The inspection is free.
We pump out standing water and set up drying equipment. Rooms the smoke didn’t reach get closed off with plastic, so soot doesn’t follow us through the house.
Materials that can’t be saved, like charred drywall and soaked insulation, come out. If you need belongings packed out, we can do that as a separate service.
Soot comes off with dry methods first, then wet cleaning matched to each surface. With the residue gone, we treat the smell in the materials and ducts that soaked it up.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
Before we sign off a room, we check surfaces in strong light and wipe-test them for leftover residue. Then we walk through with you, with the swamp cooler running for a smell check, and send the final records to your insurance company to close out the claim.
Wildfire ash may coat Tucson cooler pads, floors, and furniture, even when nothing burned at home. Turn off the cooler and call us for a free inspection.
Insurance and claims
We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. Documentation starts on the first visit, and your adjuster can call us directly with questions.
Your policy decides what’s covered, not us. Our job is keeping the paperwork clear enough that your claim doesn’t stall. We bill your insurance directly for damage your policy covers.
Many homeowners policies also include loss-of-use coverage, sometimes called additional living expenses, for a hotel or rental while the house is repaired. Ask your adjuster what yours includes before you book anything.
If a claim stalls, you can file a complaint with the Arizona Department of Insurance and Financial Institutions.
Where we work
We serve Tucson and communities across the valley.
Don’t see your area listed? Call us and we’ll tell you right away.
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Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. If the fire department hasn’t cleared the house yet, we’ll talk you through what to do until it does.
Not until it’s been checked, and often not in the rooms closest to the fire. Soot in the air irritates your lungs, and burned floors, ceilings, and wiring can be unsafe. After the inspection, we’ll tell you which areas are safe to use and whether it makes sense to stay somewhere else during the work.
In most homes, yes, once the residue is cleaned off and the materials that soaked up smoke are treated or removed. A smell that keeps coming back usually means residue was missed, often in the ducts, the insulation, or inside cabinets. That’s why our final walkthrough includes a smell check with the heat or air running.
A light film on a small area, maybe. Anything more, we don’t recommend it. Wiping soot with water or household cleaners usually smears it into paint and grout and can set the stain. Soot is also acidic and irritating, so it shouldn’t be handled without gloves and a respirator.
Most standard homeowners policies cover sudden fires, including smoke damage and water damage from putting the fire out. Limits, deductibles, and exclusions vary, so check your policy or ask your agent.
It depends on how far the soot and smoke spread, what can be cleaned or has to be replaced, how much water needs drying, and how much has to be rebuilt. One smoky room costs far less than a kitchen fire that reached the attic. The inspection and estimate are free, so you know the cost before any work starts.
Light smoke damage in a room or two can take a few days. A fire that needs walls, cabinets, or floors rebuilt can take several weeks or longer, depending on the scope, permits, and insurance approvals. Your estimate includes a schedule.
For fires inside the City of Tucson, request the incident report from the Tucson Fire Department. Many nearby cities and counties run their own fire departments, so ask the department that responded.
Yes. We restore offices, restaurants, shops, and other commercial buildings, and we plan the work around getting you reopened. See our commercial restoration page for more.
Available 24/7
Day or night, weekend or holiday, call (833) 243-5663. A crew can be there within 45 minutes to start your free inspection.
Call (833) 243-5663Tell us what happened and we'll call you right back.