Parapet leaks, cooler leaks, and wash runoff soak Tucson homes. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Tucson and nearby areas
Storm Damage Restoration in Tucson, AZ
A monsoon downpour, a flooding wash, or water pooled behind a parapet can send water into your home. Our crew handles storm damage restoration in Tucson, AZ, and dries your home out. Call any time, day or night.
Call (833) 243-566345minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Tucson
Many older Tucson homes have flat roofs hidden behind parapet walls, drained by scuppers. When a monsoon storm clogs a scupper with debris, water builds up behind the parapet and seeps through the roof into adobe and plaster below.
The desert dries surfaces, not the inside of walls. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
In late July 2006, days of heavy monsoon rain sent debris flows down Sabino Canyon and flooded washes across the city. Today, the Rillito, Tanque Verde, and Pantano washes still turn into fast rivers during big storms.
Homeowners, property managers, and business owners call us after storms all year round. We work across Sam Hughes, Armory Park, Barrio Viejo, El Presidio, Catalina Foothills, Midtown, Rincon Heights, Dunbar Spring, Menlo Park, and Civano.
Call Now (833) 243-5663Storm damage restoration at a glance
What’s included
Parapet and scupper leak tracing, flat-roof tarping, wash runoff cleanup, swamp cooler leak drying, and rebuilding.
Typical timeline
A scupper leak or cooler drip usually dries in a few days. Wash runoff through the house can mean a few weeks of rebuilding.
How cost is set
Your estimate weighs the roof, scupper, or runoff damage, how far water spread into plaster and floors, and the rebuild.
First visit
Call (833) 243-5663A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Tucson
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or TEP first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (833) 243-5663What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Check scuppers from the ground
Look for water pouring from scuppers. If one is dry while the roof ponds, it may be clogged.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t hire an unlicensed roofer
Before anyone climbs your parapet roof, look up their license on the Arizona Registrar of Contractors website.
Don’t walk behind the parapets on a wet roof
Ponded water hides soft spots in the decking.
Common storm damage
Types of storm damage we handle in Tucson
Monsoon downpours, flat parapet roofs, and fast-rising washes shape the storm damage we see across Tucson.
Clogged Scuppers and Parapet Roofs
Debris blocks scuppers, water ponds behind parapets, and it finds a seam into the ceilings.
Wash Flooding
The Rillito, Tanque Verde, Pantano, and smaller washes can overflow into nearby homes.
Microbursts
Sudden monsoon downbursts can tear roofing and topple mesquites and palo verdes.
Swamp Cooler Leaks
Storm debris and wind can crack cooler pans and lines, sending water into the attic.
Hail
Monsoon hail can crack skylights and damage roof coatings.
Mold After a Storm
Wet plaster and insulation can grow mold even in desert air.
How we help
How we handle storm damage
First we stop the water: tarping flat roofs and pulling runoff out of the house.
We map water through adobe and plaster. Moisture meters follow it from the roof into thick walls and wood ceilings.
We remove what won’t dry. Soaked insulation, crumbling plaster, and anything wash runoff reached come out.
We dry slowly, then rebuild. Thick adobe and plaster need steady drying, and readings must match a dry room before we restore ceilings and walls.
Where the water came from matters
Ponding behind a parapet roof
What it usually meansSlow seepage into ceilings and walls
How we handle itRoof tarped and the ceilings dried.
The Rillito, Pantano, or a neighborhood wash overflowing
What it usually meansGritty, contaminated runoff in the house
How we handle itAnything porous it reached comes out, and every surface is disinfected.
A cracked swamp cooler pan
What it usually meansWater dripping into the attic
How we handle itArea dried, and we point out the cracked pan.
A microburst lifting roof coating or shingles
What it usually meansRain pouring into a bedroom or living room
How we handle itTarped right away and the room dried.
Water trapped in thick plaster walls
What it usually meansHidden moisture and mold risk
How we handle itDried with readings taken daily.
What can be saved
What can be dried and what gets replaced
From Barrio Viejo adobes to Foothills stucco, what we keep depends on the material, the water involved, and how fast drying starts. The inspection confirms each item.
Saltillo tile, concrete, metal, and glass
Usually dried and keptSaltillo tile, brick floors, and glass come through monsoon water fine once they’re cleaned.
Adobe and burnt-brick walls
Usually dried and keptMasonry handles water well. We dry slowly to protect the plaster.
Wood vigas and ceilings
Depends on water and timingMany dry in place. Badly stained or warped boards are replaced.
Plaster and drywall
Depends on water and timingLime plaster often dries; crumbling plaster and swollen drywall come out.
Carpet
Depends on water and timingCarpet dampened by a scupper leak and dried within a day or two can sometimes stay. Carpet wash runoff reached goes.
Wood furniture
Depends on water and timingMesquite and other solid wood pieces usually recover if moved off wet floors right away.
Electronics and appliances
Depends on water and timingHave them tested.
Photos and documents
Depends on water and timingSpread family photos and papers on a table indoors where the AC is running. A restoration specialist can often save them.
Insulation and carpet pad
Usually replacedAttic insulation and carpet pad soaked by monsoon water are replaced.
Upholstery after runoff
Usually replacedMuddy water soaks the padding.
Food that runoff touched
Usually replacedThrow it out.
How to spot a storm chaser
After big monsoon seasons, unlicensed roofers sometimes go door to door in Tucson neighborhoods. Be cautious with anyone asking for full payment up front.
Look up any roofer with the Arizona Registrar of Contractors, compare written bids from Tucson companies, and check with your insurer before signing.
Complaints about a contractor’s work or conduct can be filed with the Registrar of Contractors, which handles them statewide.
Help beyond the storm
Other restoration services we offer in Tucson
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Lightning during monsoon storms can start roof fires. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Wet plaster and insulation can grow mold during humid monsoon weeks. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Monsoons can damage Fourth Avenue shops, downtown offices, and businesses near the university. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (833) 243-5663Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (833) 243-5663 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Water ponding behind the parapets?
Call (833) 243-5663A dry scupper during a storm usually means a clog. Keep people out from under wet ceilings and call us.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Arizona Department of Insurance and Financial Institutions.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Tucson
We serve Tucson and communities across the valley.
Tucson neighborhoods
- Sam Hughes
- Armory Park
- Barrio Viejo
- El Presidio
- Catalina Foothills
- Midtown
- Rincon Heights
- Dunbar Spring
- Menlo Park
- Civano
Nearby cities
- Oro Valley
- Marana
- Sahuarita
- Vail
- Green Valley
- Casas Adobes
- Tanque Verde
- Corona de Tucson
- Drexel Heights
- Flowing Wells
- Picture Rocks
- South Tucson
Don't see your area listed? Call us and we'll tell you right away.
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Common questions
Tucson storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover monsoon damage in Arizona?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I clear my scuppers myself?
We don’t recommend it. Water behind a parapet can hide soft spots in the roof. Keep people out from under wet ceilings and call us.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Tucson?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and look up the license with the Arizona Registrar of Contractors.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Tucson?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (833) 243-5663. A crew can be there within 45 minutes to start your free inspection.
Call (833) 243-5663Or request a free inspection online
Tell us what happened and we'll call you right back.