Ice dam leaks and frozen pipes leave walls and floors wet. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Anchorage and nearby areas
Storm Damage Restoration in Anchorage, AK
Heavy snow, high wind, or an ice dam can let water into your walls and ceilings. Our crew handles storm damage restoration in Anchorage, AK, and dries your home out. Call any time, day or night.
Call (907) 341-452745minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Anchorage
Alaska storm damage often shows up slowly. An ice dam can push meltwater under the shingles for weeks, soaking insulation and drywall before a stain appears.
Wet materials need to dry quickly. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
Strong Anchorage windstorms can tear at roofing and siding. Heavy snow loads and ice add their own stress through the long winter.
Homeowners, property managers, and business owners across the Municipality of Anchorage and the Matanuska-Susitna Borough call us after storms all year round.
Call Now (907) 341-4527Storm damage restoration at a glance
What’s included
Roof tarping, ice dam water removal, drying, removal of soaked insulation, mold prevention, and repairs.
Typical timeline
A few days of drying for most rooms. Rebuilding ceilings or walls takes longer, and winter can slow roofing work.
How cost is set
Pricing reflects how far meltwater or wind-driven rain spread, how long it sat, what has to come out, and the rebuild.
First visit
Call (907) 341-4527A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Anchorage
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or Chugach Electric first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (907) 341-4527What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Keep the heat on
A warm house helps stop freezing, but don’t try to melt ice dams with open flames.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t hire an unregistered contractor
Alaska requires contractors to be registered with the state. Ask for the registration before you sign.
Don’t chip at ice dams
Hacking at ice can tear shingles and make leaks worse.
Common storm damage
Types of storm damage we handle in Anchorage
Long winters and strong winds shape the storm damage we see in Southcentral Alaska.
Ice Dams
Warm attic air melts the snow above, and the runoff freezes again at the Anchorage eaves, forcing water under shingles.
Windstorms
Strong winds, especially on the Hillside, can tear off shingles and siding and break windows, letting snow and rain inside.
Heavy Snow Loads
Deep or wet snow can stress roofs and gutters and cause leaks around vents and skylights.
Spring Breakup
Spring breakup sends meltwater toward Anchorage foundations, crawl spaces, and basements.
Rain and Windblown Moisture
Late-summer and fall rain driven by wind can soak siding and get behind trim and windows.
Mold After a Storm
Once heat returns, soaked insulation and drywall in an Anchorage home may sprout mold.
How we help
How we handle storm damage
First we stop the water. We tarp roof damage and remove water from ceilings, walls, and floors.
We find hidden moisture. Meters show wet insulation and framing behind walls and ceilings near the eaves.
We remove what can’t dry. Soaked insulation and sagging drywall come out. Firm materials stay and dry.
We dry and rebuild. Rooms are dry when readings match a dry room. Once the roof is fixed, we repair the interior.
Where the water came from matters
Ice dam leak
What it usually meansMeltwater running inside walls
How we handle itWe open and dry the wall cavities it reached.
Wind-damaged roof or siding
What it usually meansRain or snow getting inside
How we handle itDried; soaked insulation is replaced.
Spring breakup water
What it usually meansWater against the foundation and crawl space
How we handle itPumped out and dried.
Frozen pipe after a storm outage
What it usually meansClean water in walls or floors
How we handle itDried and checked daily.
Water left for weeks
What it usually meansMold risk as the house warms
How we handle itDried quickly with daily readings.
What can be saved
What can be dried and what gets replaced
In Anchorage homes, the material, the kind of water, and how fast drying starts in a cold house decide the outcome. These are the usual results, and the inspection confirms them.
Tile, concrete, metal, and glass
Usually dried and keptTile, concrete, and glass handle meltwater well and clean up easily.
Wood framing and subfloor
Usually dried and keptUsually dried in place and checked with a moisture meter.
Hardwood floors
Depends on water and timingBoards dried slowly and carefully can often be saved. Badly cupped or warped boards are replaced.
Drywall
Depends on water and timingFirm drywall can dry in place. Swollen panels are cut out.
Carpet
Depends on water and timingCarpet wet only with clean meltwater and dried quickly can sometimes stay. Runoff-soaked carpet is replaced.
Solid wood furniture
Depends on water and timingMost solid pieces dry well in a warm room. Long soaking can loosen joints.
Electronics and appliances
Depends on water and timingAnything that got wet from a ceiling leak should be tested before it’s plugged in.
Photos and documents
Depends on water and timingLay photos and papers flat in a warm, dry room. A document specialist can often save the important ones.
Carpet pad and insulation
Usually replacedFiberglass batts at the eaves and carpet pad hold meltwater and usually get replaced.
Upholstered furniture after floodwater
Usually replacedBreakup runoff carries contaminants deep into cushions, so they’re replaced.
Food that floodwater touched
Usually replacedAnything edible that sat in breakup runoff goes in the trash. Sealed, undented commercial cans can be sanitized and kept.
How to spot a storm chaser
After big windstorms, out-of-town contractors sometimes go door to door. Be cautious with anyone who asks for full payment up front.
Alaska requires contractors to be registered with the state, so ask for the registration and check it. Get written estimates and call your insurer first.
If a contractor’s offer seems off, the Alaska Attorney General’s consumer protection unit accepts complaints.
Help beyond the storm
Other restoration services we offer in Anchorage
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Winter heating gear and wood stoves are common fire starters in Anchorage. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Insulation that stayed wet may turn moldy when the Anchorage house warms back up. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Chugach windstorms can peel roofing off Anchorage stores and offices. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (907) 341-4527Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (907) 341-4527 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Ice dam leaking inside?
Call (907) 341-4527In Anchorage, that’s almost always an ice dam. Don’t chip at it. Keep people away from wet ceilings and call us.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the Alaska Division of Insurance.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Anchorage
We serve Anchorage, Eagle River, Girdwood, and nearby Mat-Su communities.
Areas
- Municipality of Anchorage
- Matanuska-Susitna Borough
Nearby communities
- Eagle River
- Chugiak
- Peters Creek
- Girdwood
- Indian
- Wasilla
- Palmer
- Butte
- Knik-Fairview
Don't see your area listed? Call us and we'll tell you right away.
Call (907) 341-4527Interactive map · Drag to move · Ctrl + scroll to zoom (⌘ on Mac)Interactive map · Use two fingers to move and zoom
Common questions
Anchorage storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover storm damage in Alaska?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I tarp my roof myself?
We don’t recommend it. A wet, damaged roof is slippery and may not hold your weight. From the ground, move belongings away from leaks and put buckets under drips, then call us.
How can I tell if an ice dam is leaking?
Look for icicles and thick ice at the eaves, then check ceilings and walls below for stains or dripping.
How do I avoid storm chasers in Anchorage?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and make sure the contractor is registered with the state.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Anchorage?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (907) 341-4527. A crew can be there within 45 minutes to start your free inspection.
Call (907) 341-4527Or request a free inspection online
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