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Restoration crew responding to a water damage emergency

Open 24 hours, every day

24/7 Emergency Damage Restoration Services in Alexandria

Tidal flooding in Old Town, wet basement, frozen pipe, or mold behind old plaster? Our Alexandria restoration company can have a crew there within 45 minutes, with a free inspection and estimate. Call any time, including nights, weekends, and holidays.

Call (833) 243-5663
IICRC Certified Firm logo
IICRC Certified Firm#70120685

We work with all major insurance carriers

  • State Farm
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • American Family Insurance
  • Travelers
  • Nationwide
  • GEICO
  • Chubb
  • Erie Insurance

One team, start to finish

Cleanup and Repairs From One Alexandria Team

Restoration worker installing plastic sheeting to contain a work area

The first thing we do is stop whatever is causing the damage. Once that’s handled, we go through the property with you, show you what we found, and write up a free estimate. We won’t start any work until you say go.

We handle property damage restoration in Alexandria for row houses, single family homes, condos, and commercial buildings. That means water, fire, smoke, mold, and storm damage. When the drying is done, the same crew stays on for the repairs, so you’re not left hunting for another contractor.

As a disaster restoration company in Alexandria, we’re backed by IICRC Certified Firm #70120685. Homeowners, landlords, and business owners all over Northern Virginia call us when something goes wrong.

Homes and businesses

Damage Restoration Services in Alexandria

Every damage restoration service in Alexandria we offer starts with a free inspection. Here’s what we run into most often around town, and how we handle it.

Water damage restoration service

Water Damage

Wet basements, frozen pipes, and leaks that travel between row houses make up a lot of our calls. Old Town properties near the river also have to deal with tidal water. We pull out the water, set up dehumidifiers, and come back every day with a meter until the readings tell us it’s dry.

More about water damage restoration in Alexandria
Fire and smoke damage restoration service

Fire and Smoke Damage

Kitchen fires, fireplaces, and old wiring can spread soot all through a home. In a row house, the smoke can easily reach the neighbors too. We clean up the soot, go after the smell at its source, and replace anything that can’t be saved.

More about fire and smoke damage restoration in Alexandria
Mold remediation service

Mold Remediation

Humid summers and damp brick basements make mold a regular visitor. We find it behind plaster, on basement walls, and in crawlspaces. We take care of the moisture first, then remove the mold and dry everything out.

More about mold remediation in Alexandria
Storm damage restoration service

Storm Damage

Summer thunderstorms, what’s left of tropical storms, and nor’easters all bring heavy rain and wind. We dry the structure, tear out what’s soaked, and repair the inside.

More about storm damage restoration in Alexandria
Commercial restoration service after property damage

Commercial Restoration

A flooded shop on King Street or a burst pipe in an office near Carlyle can bring business to a halt. We plan the drying around when you need to reopen, and we document every step for your insurance.

More about commercial restoration in Alexandria
Reconstruction and rebuild service after water or fire damage

Reconstruction

After everything is dry, we put back what we had to remove. That could be plaster, drywall, wood floors, cabinets, trim, or paint. One company handles it from start to finish.

More about reconstruction in Alexandria
Dealing with one of these?

Talk it through with our crew. The call is free, and so is the inspection.

Call (833) 243-5663

From our Google reviews

What Alexandria Customers Say

Called after flash flooding caused a mess in our kitchen. The crew was respectful of our home, cleaned up after themselves, and worked directly with our insurance adjuster so we didn't have to chase anything down ourselves. Great experience start to finish.

Heather SawyerGoogle review

Very grateful this team took so much stress off our plate after a pipe burst when I was out of town. Didn’t have to question them once, they answered all my questions, and got the job done quick! Super nice people to work with :)

Baylie HiggsGoogle review

Thank you to 24 hr flood pros. I called another company before them and they were so rude. This company is so professional and kind, as soon as these guys came to my house they got to work and helped us get our life back.

Sia BlankemeyerGoogle review

How it works

What happens after you call of Alexandria

  1. 1

    Call

    Call any time you need emergency disaster restoration in Alexandria. Let us know what happened, and we’ll send a crew your way.

  2. 2

    Arrive and inspect

    Our crew shows up within 45 minutes. The inspection costs nothing, and we take the photos and moisture readings your insurance company will want.

  3. 3

    Stop and extract

    We stop the leak first. Then we get the water out of the carpet, the wood floors, and the basement.

  4. 4

    Dry and monitor

    Our equipment runs around the clock. We stop by every day to check readings and keep going until everything is fully dry.

  5. 5

    Clean and treat

    Every surface that water, soot, or smoke reached gets cleaned.

  6. 6

    Repair and rebuild

    We fix the walls, floors, and cabinets. When the job is finished, your adjuster gets the final paperwork from us.

Insurance paperwork and claims documentation for restoration services

Insurance and claims

We Work With Your Insurance Company

We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide.

We start documenting on the very first visit. Your adjuster gets our photos and moisture readings, and they can call us directly if they have questions.

Your policy decides what’s covered. Our job is keeping the paperwork clear so your claim doesn’t get held up.

  • Dated photos of each damaged area
  • One point of contact for your adjuster
  • A detailed estimate, item by item, for cleanup and rebuild

Where we work

Areas We Serve Around Alexandria

We provide restoration services in Alexandria and in communities all over Northern Virginia.

Neighborhoods

  • Old Town
  • Del Ray
  • Rosemont
  • Parker-Gray
  • Seminary Hill
  • Potomac Yard

Nearby cities

  • Arlington
  • Falls Church
  • McLean
  • Fairfax
  • Annandale
  • Springfield
  • Huntington
  • Belle Haven
  • Fort Hunt
  • Mount Vernon
  • Lorton
  • Washington, DC

Don't see your area listed? Call us and we'll tell you right away.

Call (833) 243-5663

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Hiring a restoration company

How to choose a restoration company in Alexandria

Restoration companies in Alexandria don’t all operate the same way. Before you sign anything, these five questions are worth asking.

  • Can a crew come out tonight in Alexandria?

    Water and smoke keep causing damage no matter what time it is. With 24/7 emergency restoration in Alexandria, you can get help any hour, including nights, weekends, and holidays.

  • How soon will someone arrive?

    We respond fast to emergency calls all over Alexandria. When you call, we’ll give you an expected arrival time, so you know when to look for us.

  • Are the inspection and estimate free?

    You should know how bad the damage is and what it will cost before any work begins. A free inspection and estimate shows you what your Alexandria property needs, without an upfront fee.

  • Is the firm IICRC certified?

    IICRC certified technicians follow established standards for water cleanup, structural drying, and restoration. Ask for the certification details and check them with the IICRC before you hire a restoration company in Alexandria.

  • Will the same team handle repairs?

    Keeping the cleanup and the repairs with one team means fewer handoffs and a much simpler process for you.

Common questions

Alexandria Damage Restoration FAQs

What should I do if flooding reaches my Alexandria home?

Stay out of the water and keep away from outlets. In Old Town, the Potomac can come up into the streets during high tides and storms. Once it’s safe, we can remove the water and dry out the house.

Should I call my insurance company or a restoration company first in Alexandria?

If it’s safe, call a restoration company quickly so the damage doesn’t spread, and let your insurance company know as soon as you can. We document the affected areas with photos and moisture readings to support your claim.

Does homeowners insurance cover water damage in Alexandria?

Sudden water damage, like a pipe that bursts, is often covered. Flooding usually needs a separate flood policy, and some Virginia policies have a separate hurricane deductible. Check your policy or ask your agent to be sure.

How much does water damage restoration cost in Alexandria?

The water damage restoration cost in Alexandria depends on how much water got in, what materials it reached, and how long the moisture sat there. A lot of homes here are older rowhouses with plaster walls and basements. Small jobs may only need extraction and drying, while bigger ones can mean pulling up flooring and replacing drywall.

Is the water damage restoration estimate free, and are there any upfront costs?

The inspection and estimate are both free. You’ll get the recommended work and expected costs in writing, and we’ll go over any payment details with you before anything starts.

Can my Alexandria basement flood in heavy rain?

It can. Older basements tend to leak during heavy rain, and summer storms can back up the drains. Check your gutters and downspouts. We can pump out the water and dry the space.

Answering calls 24/7

Get a Free Inspection in Alexandria

Need a damage restoration service in Alexandria right now? Call (833) 243-5663 any time. A crew can be there within 45 minutes, and the inspection is free.

Call (833) 243-5663

Or request a free inspection online

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