A tree strike can soak a Raleigh home from the roof down to the crawl space. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Available 24/7 · Raleigh and nearby areas
Storm Damage Restoration in Raleigh, NC
A falling pine, an ice storm, or creek flooding can leave your home open and wet. Our crew handles storm damage restoration in Raleigh, NC, and dries your home out. Call any time, day or night.
Call (919) 238-945945minutes
IICRC Certified Firm#70120685
We work with all major insurance carriers
Storm damage help
Storm damage in Raleigh
Raleigh is a city of tall pines and old oaks, and in most big storms they cause the worst damage. One trunk can split rafters, and every rain after that drips straight into the attic and crawl space.
Triangle humidity means wet materials can’t sit. Mold can start growing within 24 to 48 hours, so drying early protects more of your home.
Hurricane Fran brought down trees across Raleigh in 1996, and heavy rain still pushes Crabtree Creek over its banks near Crabtree Valley.
Homeowners, property managers, and business owners call us after storms all year round. We work across Five Points, Oakwood, Cameron Village, North Hills, Boylan Heights, Brier Creek, Hayes Barton, Mordecai, Glenwood-Brooklyn, and Wakefield.
Call Now (919) 238-9459Storm damage restoration at a glance
What’s included
Tarping after pine and oak strikes, crawl space pump-outs, drying in Triangle humidity, insulation replacement, and rebuilding.
Typical timeline
A crawl space or single-room leak often dries in a few days. A pine through the roof can take several weeks to rebuild.
How cost is set
Your estimate weighs the tree or wind damage, how far water spread, crawl space drying, and the repairs.
First visit
Call (919) 238-9459A free inspection and estimate before any work starts.
Right after the storm
What to do after a storm in Raleigh
Once the storm has passed and everyone is safe, these steps protect your home and your insurance claim. If there are downed power lines or a tree on the house, stay back and call 911 or Duke Energy first.
Not sure what needs to happen first? Call and walk through it with our crew.
Call (919) 238-9459What to do
Photograph the damage
Take photos and video of the roof, the outside, every damaged room, and your belongings before anything is moved or cleaned up.
Stop more water if it’s safe
Move belongings away from leaks, put buckets under drips, and close off rooms where water is coming in. Leave the roof to a crew.
Call your insurer the same day
Open a claim and write down the claim number and your adjuster’s name.
Keep damaged items and receipts
Hold on to damaged items until your adjuster has seen them, and save receipts for tarps, emergency repairs, and hotel stays.
Keep clear of rooms under a fallen pine
A trunk on the roof can shift as it settles or as crews start cutting.
What not to do
Don’t go near downed power lines
Treat every downed line as live, and stay away from water, fences, or trees touching one.
Don’t climb onto the roof
A wet, damaged roof is slippery and may not hold your weight. Tarping is a job for a crew with the right equipment.
Don’t walk or drive through floodwater
Water from outside can carry sewage and debris and hide electrical hazards. Six inches of moving water can knock you down, and a foot of it can carry a car.
Don’t hire the first door-knocker
Check North Carolina licensing for larger jobs and get written estimates.
Don’t walk beneath ice-coated oaks
Glazed limbs keep falling for hours after freezing rain ends.
Common storm damage
Types of storm damage we handle in Raleigh
Tall pines, hurricanes, ice, and creek flooding shape the storm damage we see across Wake County.
Falling Pines and Oaks
Loblolly pines and willow oaks can snap or topple in high winds and break through Raleigh roofs.
Hurricane Remnants
Tropical systems moving inland bring hours of sideways rain that finds every weak spot.
Ice Storms
Freezing rain coats trees and lines across the Triangle, and heavy limbs break onto homes.
Creek Flooding
Crabtree Creek and other Raleigh streams can spill into nearby homes and businesses after heavy rain.
Crawl Space Water
Soggy red clay pushes water under Raleigh homes, soaking subfloors and insulation.
Mold After a Storm
Triangle humidity lets mold spread quickly in damp crawl spaces and drywall.
How we help
How we handle storm damage
We start by covering the roof and getting water out of the house and crawl space, often while trees are still being cleared.
We trace water from roof to crawl space. Moisture meters follow it down through ceilings and walls to the subfloor.
We remove only what won’t recover. Soaked insulation, sagging drywall, and crawl space insulation that held water come out.
We dry and rebuild. Readings must match a dry room before we rebuild, which matters in humid Raleigh air.
Where the water came from matters
A loblolly pine through the roof
What it usually meansHurricane rain pouring into the attic and down the walls
How we handle itWe tarp the hole, dry the attic and walls, and replace soaked insulation.
Crabtree Creek or stream floodwater
What it usually meansMuddy water carrying contaminants
How we handle itPorous materials it reached removed; surfaces sanitized.
Groundwater pooling on Wake County red clay under the house
What it usually meansA crawl space and subfloor soaked from below
How we handle itWater is pumped out, then dried with dehumidifiers and readings under the floor.
Wind-driven hurricane rain
What it usually meansWater behind siding and around windows
How we handle itWall cavities opened and dried.
Water left in July humidity
What it usually meansMold forming within days
How we handle itDehumidified right away and checked daily.
What can be saved
What can be dried and what gets replaced
From Oakwood’s historic homes to new Wake County subdivisions, what we keep depends on the material, the water, and how soon drying begins. The inspection confirms each item.
Tile, concrete, metal, and glass
Usually dried and keptCeramic tile, brick hearths, and window glass come through storm water fine once they’re cleaned and sanitized.
Joists over the crawl space
Usually dried and keptUsually dried in place with readings under the floor.
Oak and pine floors
Depends on water and timingMany Raleigh floors recover with slow drying. Badly cupped boards are replaced.
Drywall and plaster
Depends on water and timingCeilings under a tree strike usually come down. Walls that stayed firm can dry.
Carpet
Depends on water and timingCarpet dampened by a roof leak and dried fast can sometimes stay.
Wood furniture
Depends on water and timingOak and walnut furniture usually comes back if it’s moved out of wet rooms within a day.
Electronics and appliances
Depends on water and timingHave anything that got wet tested before use.
Photos and documents
Depends on water and timingLay family photos and papers flat in a cool, air-conditioned room. A document specialist can often save more than you expect.
Insulation and carpet pad
Usually replacedFiberglass batts in the crawl space and attic soak up water and sag, so they’re replaced along with wet carpet pad.
Upholstery after creek water
Usually replacedContaminated water soaks into cushions.
Food that floodwater touched
Usually replacedThrow it out.
How to spot a storm chaser
After hurricanes and ice storms, out-of-state tree and roof crews often canvass Raleigh neighborhoods. Be cautious with anyone who wants full payment up front.
For bigger jobs, ask about a North Carolina general contractor license, compare Triangle bids, and call your insurer first.
Concerns about a contractor can be reported to the North Carolina Attorney General’s consumer protection division.
Help beyond the storm
Other restoration services we offer in Raleigh
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Long outages after Triangle ice storms bring out generators and space heaters, and both are fire risks. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
More about Fire and Smoke Damage
Damp crawl spaces in Triangle humidity grow mold fast. We find the moisture source, contain the area, remove the mold, and dry the space out.
More about Mold Remediation
Storms and creek flooding can damage shops, restaurants, and offices. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionDealing with one of these?
Call (919) 238-9459Call and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
What happens after you call
- 1
You call, we send a crew
Call (919) 238-9459 any time, day or night, including weekends and holidays. Tell us what happened and where water is getting in. We’ll send a crew right away.
- 2
We stop more water from getting in
We tarp roof openings and board up broken windows and doors, so the next rain stays outside.
- 3
We arrive and inspect
The 24 Hour Flood Pros team checks how far the water spread, from the attic to the crawlspace. We use moisture meters to find water hiding inside walls and under floors. We take photos of all the damage for your insurance. The inspection is free.
- 4
We pump out the water
Standing water is pumped out and drying equipment goes in. Anywhere floodwater reached is cleaned and sanitized.
- 5
We remove what can’t be saved
Soaked insulation, sagging drywall, and carpet pad come out. Drywall that stayed firm stays up and dries in place, so we only replace what really needs it.
- 6
We compare with a dry room
We test the wet rooms with a moisture meter, then compare them with a dry room elsewhere in the house. When the wet rooms read close to the dry one, they’re dry.
- 7
We make the repairs
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
- 8
Final check with you
We walk through the finished work with you to make sure you’re happy with everything. Then we send the final records to your insurance company to close out the claim.
Pine on the house after a storm?
Call (919) 238-9459Move everyone to another room, leave the cutting to a tree crew, and call us. We’ll coordinate removal and cover the opening.
Insurance and claims
Storm damage and your insurance claim
Most homeowners policies cover sudden damage from wind, hail, and falling trees, including rain that gets in through a storm-damaged roof or window. Flooding from rising water is different. Standard homeowners policies typically don’t cover it, and flood insurance generally takes effect 30 days after you buy it.
Some policies have a separate deductible for wind and hail, so check yours before you start repairs.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide. We bill your insurance directly for damage your policy covers.
If a claim stalls, you can file a complaint with the North Carolina Department of Insurance.
What your adjuster will ask for
- The date of the storm and what happened
- Photos and video of the outside and every damaged room
- Damaged items you kept for them to see
- Receipts for tarps, emergency repairs, and hotel stays
What we send them
- Date-stamped photos of each damaged area
- Moisture readings for every wet room
- A line-by-line estimate for drying and rebuild
- One point of contact for your adjuster
Where we work
Areas we serve around Raleigh
We serve Raleigh and towns across Wake County and the Triangle.
Raleigh neighborhoods
- Five Points
- Oakwood
- Cameron Village
- North Hills
- Boylan Heights
- Brier Creek
- Hayes Barton
- Mordecai
- Glenwood-Brooklyn
- Wakefield
Nearby cities
- Cary
- Apex
- Garner
- Wake Forest
- Morrisville
- Knightdale
- Holly Springs
- Fuquay-Varina
- Durham
- Clayton
- Wendell
- Rolesville
Don't see your area listed? Call us and we'll tell you right away.
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Common questions
Raleigh storm damage FAQs
How fast can 24 Hour Flood Pros get to me?
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays. After a big storm, we stop active leaks first, then do the full inspection.
Does homeowners insurance cover storm damage in North Carolina?
Most policies cover sudden damage from wind, hail, and falling trees, and the rain that gets in through that damage. Flooding from rising water usually needs a separate flood policy. Limits and deductibles vary, so check your policy or ask your agent.
Storm damage vs. flood damage: what's the difference?
Storm damage is what wind, hail, or a fallen tree does to your home, plus the rain that comes in through the openings. Flood damage comes from water that rises outside and covers land that is usually dry. The difference matters, because insurance treats them differently.
Should I cut a fallen pine off my roof?
No. Trees resting on a roof are under tension and can roll. Let a tree crew handle it.
How can I tell if hail damaged my roof?
From the ground, look for dents in gutters, downspouts, and vents, missing or cracked shingles, and shingle granules collected at the bottom of downspouts. Inside, check for ceiling stains and wet insulation in the attic. Have a roofer inspect the roof itself.
How do I avoid storm chasers in Raleigh?
Be wary of anyone who knocks on your door right after a storm, asks for full payment up front, or offers to cover your deductible. Call your insurance company first, get more than one estimate, and for larger jobs, ask about a North Carolina general contractor license.
How long does storm damage restoration take?
Drying out a room or two usually takes a few days. Ceilings, walls, or floors that need rebuilding take longer, and a roofer may need to finish first. Your estimate includes a schedule.
How much does storm damage restoration cost in Raleigh?
It depends on how much water got in, how long it sat, what has to be removed, and how much needs rebuilding. The inspection and estimate are free, so you know the cost before any work starts. When insurance covers the damage, we send the itemized estimate straight to your adjuster.
Can I stay in my home during storm repairs?
Often, yes, in the rooms that weren’t damaged. If the roof is open, the power is off, or floodwater reached the living areas, it may make sense to stay somewhere else. We’ll tell you what we see after the inspection.
Available 24/7
Get a free inspection
Day or night, weekend or holiday, call (919) 238-9459. A crew can be there within 45 minutes to start your free inspection.
Call (919) 238-9459Or request a free inspection online
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