Frozen pipes and ice dams leave Anchorage walls and floors wet. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
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Available 24/7 · Anchorage and nearby areas
Frosty windows, ice dam leaks, or a wet crawl space can feed mold. Our crew handles mold remediation in Anchorage, AK, finds the moisture behind it, and dries the space out. Call any time, day or night.
Call (907) 341-4527
We work with all major insurance carriers
Mold help

Alaska homes are built tight to hold heat through long winters, and that seal traps moisture too. Cooking, showers, drying laundry, and even breathing add water to the air, and it condenses on cold windows and exterior walls where mold can start.
When a heat recovery ventilator isn’t running or bathroom fans are undersized, that humidity has nowhere to go. Mold often shows up first in window corners, closets on outside walls, and behind furniture pushed against them.
Ice dams and spring breakup add more water. Meltwater backing under shingles can soak attic insulation for weeks, and runoff in April and May can push into crawl spaces and basements.
Homeowners, property managers, and business owners across the Municipality of Anchorage and the Matanuska-Susitna Borough call us about mold all year round.
Call Now (907) 341-4527Finding the moisture source, containment, removing moldy materials, HEPA cleaning, drying with heat, and repairs.
Window-frame and closet mold can be handled in a day or two. Attic or crawl space jobs can take a week or more.
The size of the area, what has to come out, whether ventilation needs attention, and the repairs.
A free inspection and estimate before any work starts.
Found mold?
Finding mold is stressful, but you have time to do this right. Acting in the first day or two keeps it from spreading.
Not sure how big the problem is? Call and talk it through with our crew.
Call (907) 341-4527Check above and around the mold for a drip, a damp spot, or a stain. Stopping the water stops the mold from growing.
Run the air conditioning or a dehumidifier. The EPA recommends keeping indoor humidity below 60%, ideally between 30% and 50%.
Photograph the mold and any water damage before anything is cleaned. Your insurance company may ask for them.
For a patch under about 10 square feet, the EPA says you can usually clean it yourself with detergent and water. Wear gloves, eye protection, and a mask.
Anyone with asthma, allergies, or a weak immune system should stay out of the area until the mold is gone.
Dry mold sends spores into the air and through the house. Keep the surface damp while you clean it, or leave it for a pro.
Bleach can whiten the surface, but on drywall and wood it doesn’t reach the mold growing inside. Paint over mold peels, and the mold keeps growing underneath.
Fans blowing across mold carry the spores into other rooms.
The system will blow spores through the whole house. Leave it off until it’s been checked.
If you can see mold, the EPA says testing usually isn’t needed. Spend the money on finding the leak.
Where mold hides
In Southcentral Alaska homes, mold usually comes from trapped indoor humidity or water from ice and snowmelt.
Spring breakup soaks Anchorage crawl spaces and the insulation over them.
Meltwater backing up under shingles wets attic insulation and roof sheathing.
Steam with weak ventilation condenses on ceilings and walls in a sealed winter home.
On cold Anchorage window frames and outer wall corners, indoor moisture condenses into water.
Groundwater and condensation on cold foundation walls can keep basements damp.
A pipe that freezes and splits in a wall can soak insulation before anyone notices.
How we remove mold
Cleaning off mold is only half the job if the moisture keeps returning. We find out whether it’s an ice dam, breakup water, a pipe, or trapped indoor humidity.
We contain the area. Plastic barriers and HEPA air scrubbers keep spores out of the rest of the house, which matters when windows stay shut all winter.
We cut out what holds mold inside. Drywall, batt insulation, and carpet with growth are bagged and removed. Studs and sheathing with surface growth are cleaned and treated.
We dry with heat, then rebuild. Readings must match a dry area before repairs. We can point out ventilation fixes that help prevent a repeat.
What it usually meansCondensation from high indoor humidity
What to doIncrease ventilation and have the frames and sills cleaned.
What it usually meansAn ice dam leaking into the attic or wall
What to doHave the ice dam addressed and the attic insulation checked.
What it usually meansWater in the crawl space or basement
What to doHave the crawl space checked and dried.
What it usually meansCold wall surfaces and little air movement
What to doOpen the closet, improve airflow, and have the wall checked.
What it usually meansSteam with weak ventilation
What to doUpgrade or run the fan longer; recurring growth needs a closer look.
What it usually meansHidden growth from a slow leak or condensation
What to doCall for an inspection with moisture readings.
What can be saved
In an Anchorage home, what we clean or replace depends on the material, how long the moisture lasted, and how far growth spread. Here’s the usual pattern, and the inspection confirms it.
Window glass, tile, and metal frames clean well.
Studs, rafters, and roof sheathing with surface growth from ice dam meltwater can usually be cleaned and sealed.
Painted trim often cleans. Rotted wood is replaced.
Drywall with a few spots from condensation may clean. Panels soaked through by a frozen-pipe leak are replaced.
Wood floors with surface mold can be cleaned, but boards that sat wet over a crawl space through breakup are replaced.
Wall-to-wall carpet that grew mold on the backing during a long, closed-up winter is usually replaced.
Solid furniture often cleans. Winter coats, bedding, and upholstery with deep growth may not.
Wet photos and papers can sometimes be freeze-dried and restored by a specialist.
Moldy attic, wall, and crawl space insulation is replaced.
Carpet pad and ceiling tiles that grew mold are thrown out and replaced.
Moldy filters are thrown out and replaced.
Often not. If you can see the mold and know it came from condensation, an ice dam, or breakup water, testing usually doesn’t change the plan. Testing helps when there’s a smell but no visible growth, or when a buyer, landlord, or doctor needs a report.
If testing is warranted, we can explain your options, including an independent tester who documents conditions before and after the work.
Stop the water behind the mold
Every job starts with a free inspection and estimate. Here’s how the 24 Hour Flood Pros team helps with each type of damage.
Frozen pipes and ice dams leave Anchorage walls and floors wet. We extract the standing water, set up dehumidifiers and air movers, and take moisture readings every day until the floors and framing test dry.
More about Water Damage
Heating equipment and wood stoves can cause fires in winter. Soot is acidic and keeps staining surfaces, so cleanup starts early. We remove soot, treat odor at the source, clean what can be saved, and rebuild what can’t.
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Windstorms and heavy snow can open Anchorage roofs to meltwater. We dry the structure, remove damaged materials, and repair the ceilings and walls inside.
More about Storm Damage
Mold in an Anchorage office, rental, or shop takes a plan built around the people inside. We extract, dry, and clean on a plan built around reopening, and we document each step for your carrier.
More about Commercial Restoration
When you’re ready to rebuild, the same crew puts it back together, from drywall to cabinets to the final coat of paint, so there’s no second contractor to hire.
More about ReconstructionCall and talk to our crew about what happened. The call is free, and so is the inspection.
Our process
Call (907) 341-4527 any time, day or night, including weekends and holidays. Tell us what you’re seeing or smelling, and where. We’ll send a crew right away.
The 24 Hour Flood Pros team looks for the moisture feeding the mold. We use moisture meters to find water hiding inside walls, under floors, and in the crawlspace. We take photos for your insurance. The inspection is free.
We seal the work area with plastic and set up HEPA air scrubbers, so spores don’t spread to clean rooms. The heat and air stay off in that area while we work.
We dry out the water and show you what’s causing it. If a plumber, a roofer, or an HVAC tech needs to fix a leak, we tell you before we go further.
Drywall, insulation, and carpet pad with mold growing in them are cut out, bagged, and carried out. That way we only remove what really needs it.
Framing, subfloor, and other solid surfaces are HEPA-vacuumed, cleaned, and treated. Then we dry them until they read close to a dry room elsewhere in the house.
When you’re ready, the 24 Hour Flood Pros team fixes the damage. We replace drywall, install cabinets, and finish with fresh paint. Our goal is to make your home look the way it did before.
Before we take the plastic down, we check the area for any mold or dust left behind. Then we walk through it with you and send the final records to your insurance company to close out the claim.
Recurring growth on window frames usually means indoor humidity is too high. Call us for a free inspection.
Insurance and claims
Sometimes. Many homeowners policies cover mold when it comes from a sudden, covered water event, like a burst pipe or a water heater that gives out. Mold from a slow leak or ongoing humidity is often excluded, and some policies cap mold coverage at a set amount.
Your policy decides what’s covered, not us. We work with all major insurance carriers, including State Farm, Allstate, Liberty Mutual, Farmers, American Family, Travelers, and Nationwide, and we keep the paperwork clear enough that your claim doesn’t stall.
Report it soon after you find it. Waiting can make it harder to show the mold came from a sudden event.
If a claim stalls, you can file a complaint with the Alaska Division of Insurance.
Where we work
We serve Anchorage, Eagle River, Girdwood, and nearby Mat-Su communities.
Don't see your area listed? Call us and we'll tell you right away.
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Common questions
A crew can be there within 45 minutes. We work 24/7, including nights, weekends, and holidays, so you can call the moment you find mold or a leak.
Any mold growing indoors should be removed, whatever its color. The CDC’s advice is that you don’t need to know the type of mold to deal with it. Mold can trigger allergies and asthma, so people with breathing problems or weak immune systems should stay away from it.
For a small area, yes. The EPA says a patch under about 10 square feet, roughly 3 feet by 3 feet, can usually be cleaned with detergent and water while you wear gloves, eye protection, and a mask. Call a professional for anything larger, mold in the heating and air system, mold after sewage or flood water, or mold that keeps coming back.
Usually not if you can see the mold. Testing is most useful when you smell mold but can’t find it, or to confirm the cleanup worked.
Not if the moisture is fixed. Mold comes back when the leak, the drainage problem, or the humidity is still there. That’s why every job starts with finding the source, and why we dry everything before the walls are closed.
Usually not. We seal off the work area and filter the air, so most people stay home. For large jobs, or if someone in the house has breathing problems, we’ll tell you in advance if staying somewhere else makes sense.
It depends on how big the area is, what has to be removed, how hard it is to reach, and what it takes to stop the moisture. A bathroom wall costs far less than a whole crawlspace or attic. The inspection and estimate are free, so you know the cost before any work starts.
A small area can take a few days. Crawlspaces, attics, and rooms that need rebuilding take longer. Your estimate includes a schedule.
Alaska doesn’t issue a specific state license for mold remediation, so it’s worth checking a company’s training and certifications before you hire it. 24 Hour Flood Pros is an IICRC Certified Firm, #70120685.
Available 24/7
Day or night, weekend or holiday, call (907) 341-4527. A crew can be there within 45 minutes to start your free inspection.
Call (907) 341-4527Tell us what happened and we'll call you right back.