Emergency Water & Fire Restoration FAQ's

1. If possible, turn off the source of flooding.
2. Remove as much water as possible via bailing, mopping, or wiping.
3. For ceiling floods, punch small holes to relieve the sagging ceiling of the weight.
4. Move as many objects away from the flooded area as possible.
5. Upon our arrival, call your insurance provider to report the incident.

Depending on the size, 24 Hour Flood Pros™ can dry a standard room in about 24 hours due to our advanced methods and tools. This stands in stark contrast to the typical range of three to five days.

You will typically find mold wherever there’s moisture or dampness due to flooding, leaking, or general lapses in keeping areas dry around, for example, the bathroom or kitchen areas. Mold’s most prominent features include discoloration and an earthy, musty stench.

It’s highly unlikely. Mold can’t be eradicated by clearing the area. Mold and other growth factors present themselves because of underlying moisture. Without addressing the underlying cause of persistent moisture, you will not be able to stop the mold’s return. You need a trained professional with the proper knowledge and experience to eradicate the source of moisture.

Do NOT attempt to clean, repair, or restore damage on your own. Your attempts at getting out ahead of the problem will only cause more damage. Fire restoration must be handled by a trained professional who can properly inspect the extent and form of the damage before deciding upon the best method for restoring the property and associated items.

We provide emergency response services to floods, fires, plumbing emergencies, and related fallout from all of the above, such as mold remediation and sump pump services. Whether you need help with restoration and cleaning or acute stoppage and removal of an ongoing flood situation, we can help. Visit our Residential and Commercial service pages [link both individually] to see a comprehensive list of our service items.

We provide service 24 hours a day, 7 days a week, 365 days a year.

Immediately. 24 Hour Flood Pros™ offers the fastest response times in the country. We put preparation and response at the top of our list of priorities.

24 Hour Flood Pros™ provides service to anyone in need. Whether you’re a homeowner, renter, office manager, or landlord, we will respond immediately if you have an emergency.

While we respond to fire restoration emergencies, we do not specialize in putting out fires themselves. In the event of a fire, please dial 911 immediately so that your local fire engines respond to the emergency. In the wake of a fire, however, 24 Hour Flood Pros™ provide cleaning, restoration, and pack-out services to ensure the return of your home or property back to its original state.

Give us a call or visit us online for immediate emergency response or to schedule an appointment for a later date and time.

Please call us at 602-855-3267 to ensure an immediate response for emergencies. Regardless, please don’t hesitate to contact us via phone, email, or visit our contact page to send us a message about your issue.